Motor Finance Terms

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You do not need to use a claims management company (CMC) to make a complaint to your motor finance provider.
If your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free.
By using the services of a CMC, a customer claim’s will not be resolved more quickly, or have a better prospect of success, than if the customer were to make the claim themselves for free.

Consumer Refund Service are highly experienced claims management specialists and will only charge you if your claim is successful. Our fees range from 18-36% (including VAT) on successful claims, depending on the amount of compensation you receive.
For further information please see our terms.

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Contact Details

Address:
10-16 Bridge Street
Morpeth
NE61 1NJ

Email:
[email protected]

Phone:
01661 678007

Registered Office: Consumer Refund Service Ltd, 10-16 Bridge Street, Morpeth, NE61 1NJ Registered in England & Wales. Company Registration Number: 07881105

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